Effective Date: 9th September 2025
Last Updated: 9th September 2025
Live Ad (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services, websites, and advertising platforms.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, billing information.
- Business Information: Company name, job title, and business contact details.
- Usage Data: Information on how you interact with our website, apps, and advertising platforms (e.g., IP address, browser type, device information, location data).
- Client Data: Materials, creatives, or audience information provided for advertising campaigns.
2. How We Use Your Information
We use your information to:
- Provide, manage, and deliver our advertising services.
- Personalize and improve customer experience.
- Communicate with you about campaigns, invoices, and support.
- Analyze campaign performance and generate reports.
- Comply with legal, tax, and regulatory obligations.
3. Legal Basis for Processing (Kenya)
We process personal data under the Kenya Data Protection Act, 2019 on the following bases:
- Consent: When you voluntarily provide information.
- Contractual Necessity: To perform our obligations under a contract with you.
- Legitimate Interest: To improve our services and advertising solutions.
- Legal Obligation: When required by Kenyan law or government authorities.
4. How We Share Your Information
We may share your information with:
- Service Providers & Partners: For campaign delivery, analytics, hosting, and technical support.
- Regulatory Authorities: When required by law or court orders.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Storage & Security
- We store data on secure servers and cloud platforms.
- Access to personal data is restricted to authorized staff only.
- We apply industry-standard measures to protect against unauthorized access, alteration, or disclosure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights (Under Kenya Data Protection Law)
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
- Object to processing of your personal data.
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.
8. Cookies & Tracking
Our website may use cookies and tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertisements. You can manage cookie preferences through your browser settings.
9. International Data Transfers
If we transfer your data outside Kenya, we ensure that appropriate safeguards are in place to protect your information.
10. Contact Us
For any questions, requests, or concerns about this Privacy Policy, please contact us:
Live Ad
📍 Spectrum Business Park, Godown 4, Nairobi, Kenya
📧 info@livead.co.ke
📞 +254 700 419 742